FREQUENTLY ASKED QUESTIONS

FAQs

We require a deposit be made at the time of booking and full payment needs to be paid in full prior to 48 hours of the event. If you would like to book within 48 hours , please call or email us.
We offer a positive attitude, professionalism, great communication, quality prints/images, on time set up/breakdown, diversity , equity, and inclusion for all individuals. Our photobooths are sleek and modern. We provide trendy props. Finally, we are a brand you can trust. Now that’s a candid confession!!!
Telephone, email, what’s app, and the chat option. We will respond within 24 hours.
Baby showers, birthday parties, graduations, bar mitzvahs, holiday parties, quinceaneras, proms, weddings, bachelorette/bachelor parties, organizational events, and so much more!
Depending on the custom services, or items that are needed, the timeframe varies. Give us a call to discuss your options.
Yes, your services are not confirmed until your deposit is paid and your contract is completely filled out and signed.
You will have access to your digital prints within 24 hours of your event ending.
We use a dye-sublimation printer that prints high quality, glossy 4×6 prints.
No, we provide services in Georgia, and North Carolina.
Yes, our standard props will be provided.
Yes, please refer to our custom services FAQ.
The deposit is non-refundable. If your event date is canceled due to unforeseen circumstances we will allow you to apply your deposit to another date. The new date and time must be available on our calendar. If you cancel, you must request a new date within 14 days or your deposit will be forfeited.
Not at this time.
Communication is key! Please ensure the area where we will set up is clean and clear and has sufficient outlets for setup. Please ensure someone is there to show us where to go upon delivery.
Currently we accept apple pay, samsung pay, cash app, paypal, and venmo. If you need to pay via cash app, or venmo, please contact us directly via info@toocandid.net to book.

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